This Privacy Policy explains how 799ph collects, uses, stores, shares, and protects your personal data when you access our online gaming platform. Your privacy matters to us, and we take our obligations under Philippine data protection law seriously.
799ph processes all personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject under Philippine law are fully recognized and respected throughout your use of the 799ph platform.
799ph does not sell, rent, or commercially trade your personal information to third parties for their own marketing or commercial purposes. Data shared with third parties is limited strictly to what is necessary for platform operations, legal compliance, and PAGCOR regulatory requirements.
All data transmitted between your device and 799ph is protected by SSL/TLS encryption. Personal data at rest is stored on secured servers with access controls consistent with industry standards. 799ph's security infrastructure is subject to ongoing review as part of our PAGCOR compliance obligations.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and object to the processing of your personal data. 799ph provides clear mechanisms to exercise each of these rights, either through your account settings or by contacting our support team directly.
This Privacy Policy clearly documents every purpose for which 799ph collects and processes personal data — from account registration and KYC verification to fraud prevention, responsible gaming compliance, and optional marketing communications. No hidden processing occurs on the 799ph platform.
799ph uses cookies and similar technologies to maintain session integrity, remember preferences, and analyze aggregate platform usage. Cookies that are not strictly necessary for platform function are used only with your consent, which you can manage through your browser settings at any time.
This Privacy Policy ("Policy") describes how 799ph ("the Company," "799ph," "we," "us," or "our") collects, processes, stores, uses, and discloses personal data in connection with the operation of the 799ph online gaming platform, accessible at https://799ph.co and associated mobile interfaces (collectively, the "Platform").
799ph is committed to protecting the privacy and personal data of its users in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines ("DPA"), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission ("NPC"). Our processing activities are also subject to PAGCOR's regulatory requirements concerning the handling of player data in the context of licensed online gaming operations.
This Policy applies to all individuals who register an account on the Platform, visit the 799ph website as a guest, or otherwise interact with 799ph's services, communications, or support channels. By accessing the Platform or registering a 799ph account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012, 799ph is the personal information controller with respect to the personal data of users of the Platform. 799ph determines the purposes and means of processing personal data collected through the Platform and through direct interactions with users via its customer support and compliance channels.
All data subject requests, privacy inquiries, and data breach notifications should be directed to 799ph's designated Data Protection Officer (DPO) via the contact details set out in Section 15 of this Policy. The DPO is responsible for overseeing 799ph's compliance with the DPA and acts as the point of contact for data subjects and the National Privacy Commission.
Where 799ph engages third-party service providers to process personal data on its behalf — such as KYC verification providers, payment processors, and gaming software providers — those entities act as personal information processors under binding data processing agreements that obligate them to process data only on 799ph's documented instructions and in compliance with applicable Philippine data protection law.
799ph collects the following categories of personal data in connection with the operation of the Platform:
| Category | Data Elements |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID type and number (UMID, SSS, PhilHealth, passport, driver's licence, voter's ID), and facial image (for biometric KYC verification where applicable). |
| Contact Data | Registered email address, Philippine mobile number, and any residential address provided during KYC verification. |
| Account Data | Username, hashed password, account creation date, login history (timestamps, IP addresses, device identifiers), account status, and voluntary profile preferences. |
| Financial Data | GCash account number or mobile number, PayMaya account reference, bank account number (BPI, BDO, Metrobank), deposit and withdrawal transaction records, balance history, and bonus transaction records. 799ph does not store full credit or debit card numbers. |
| Gaming Activity Data | Bet history, game session records, wagering amounts, game outcomes, bonus utilization, sports betting selections, bingo card records, and responsible gaming tool usage history. |
| Technical Data | IP address, browser type and version, operating system, device type and identifier, screen resolution, referring URL, and session duration data collected via server logs and platform analytics. |
| Communications Data | Records of your correspondence with 799ph support via live chat, email, and any other communication channel, including chat transcripts and support ticket content. |
| Compliance Data | Source of funds declarations, politically exposed person (PEP) status, sanctions screening results, and any other data collected for Anti-Money Laundering (AML) and PAGCOR compliance purposes. |
799ph collects personal data through the following mechanisms:
799ph processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, 799ph relies on the following legal bases for processing your personal data:
799ph does not sell your personal data to third parties. We share personal data only in the circumstances and with the recipients described below, subject to appropriate confidentiality and data processing safeguards:
799ph retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account and identity data | For the duration of the active account plus 5 years following account closure, consistent with PAGCOR's record-keeping requirements for licensed gaming operators. |
| KYC verification records | 5 years from the date of verification or account closure, whichever is later, as required under the Anti-Money Laundering Act. |
| Financial transaction records | 5 years from the date of each transaction, as required under the AML Act and PAGCOR regulatory requirements applicable to financial record-keeping. |
| Gaming activity records | 5 years from the date of each gaming session, for purposes of dispute resolution, compliance audit, and regulatory inspection. |
| Support and communications records | 3 years from the date of each interaction, for quality assurance, complaint management, and dispute resolution purposes. |
| Marketing preferences | Until you withdraw consent or request deletion, subject to minimum retention periods required for compliance audit purposes. |
| Technical logs (IP, session) | 12 months from collection, unless required for an ongoing fraud or security investigation. |
Upon expiry of applicable retention periods, personal data will be securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Where data is anonymized rather than deleted, it may be retained for statistical or analytical purposes without limitation.
799ph implements appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
No security system is entirely infallible. In the event of a personal data breach that poses a real risk of harm to data subjects, 799ph will notify affected individuals and the National Privacy Commission in accordance with the breach notification requirements of the DPA and NPC Circular No. 16-03. Notifications will be issued within the timeframes prescribed by applicable NPC regulations.
Players are responsible for maintaining the security of their own 799ph account credentials. 799ph recommends enabling two-factor authentication (2FA), using a unique strong password for your 799ph account, and immediately notifying support if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data processed by 799ph. These rights are subject to applicable legal limitations and may be restricted where necessary to comply with 799ph's regulatory obligations under PAGCOR or the AML Act.
You have the right to request confirmation that 799ph processes your personal data and to receive a copy of the personal data we hold about you, together with information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data. Many contact details can be updated directly in your account settings. Changes to KYC data require documentary verification.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 799ph's legal and regulatory retention obligations.
You have the right to object to processing based on legitimate interests and to the processing of your data for direct marketing purposes. Objecting to marketing is effective immediately via your account settings.
You have the right to receive personal data you have provided to 799ph in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 799ph has processed your personal data in violation of the Data Privacy Act.
799ph uses cookies and similar client-side storage technologies to provide and improve Platform functionality. The cookies used on the 799ph Platform fall into the following categories:
You may manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect Platform functionality. 799ph does not use advertising tracking cookies or third-party retargeting technologies that follow users across third-party websites.
The 799ph Platform is strictly for adults aged 21 years and above, in accordance with PAGCOR's minimum age requirements for online gaming in the Philippines. 799ph does not knowingly collect personal data from persons under the age of 21, nor permit them to register accounts or participate in any gaming activity on the Platform.
If 799ph becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, void all gaming activity conducted on that account, return deposited funds to the original payment source, and permanently delete the personal data collected, subject to any minimum retention obligations required for regulatory compliance.
If you are a parent or guardian and believe that a minor has registered a 799ph account or provided personal data to the Platform, please contact 799ph's Data Protection Officer immediately via the contact details in Section 15 so that the matter can be addressed without delay.
The 799ph Platform primarily operates using servers and infrastructure located within or serving the Philippines. In some circumstances, however, personal data may be transferred to or accessed by third-party service providers located outside of the Philippines — for example, where 799ph uses internationally operating KYC verification services, game software providers with data centers outside the Philippines, or cloud infrastructure providers with regional data processing in other jurisdictions.
Where personal data is transferred outside of the Philippines, 799ph ensures that such transfers are made in compliance with the Data Privacy Act's provisions on cross-border data flows, including by implementing appropriate safeguards such as contractual data transfer clauses that oblige receiving parties to maintain standards of protection equivalent to those required under Philippine law.
By using the 799ph Platform, you acknowledge that your personal data may be processed by service providers in jurisdictions outside the Philippines under the safeguards described in this section. 799ph maintains a current register of its cross-border data flows consistent with NPC requirements applicable to personal information controllers of its classification.
799ph reserves the right to update or revise this Privacy Policy at any time to reflect changes in our processing activities, applicable law, NPC guidance, or PAGCOR regulatory requirements. Material changes to this Policy will be communicated to registered users via email notification to the address on file and via a prominent notice on the Platform prior to the changes taking effect.
The effective date of the current version of this Policy is stated at the top of this document. We encourage you to review this Policy periodically to stay informed of how 799ph handles your personal data. The version of the Policy in force at the time your personal data is processed governs that processing.
Continued use of the 799ph Platform following the notification of a policy change constitutes your acceptance of the revised Policy. If you do not agree with any material changes to this Policy, you have the right to close your account and request deletion of your personal data as described in Section 10.
For any queries, requests, or complaints relating to this Privacy Policy or 799ph's processing of your personal data, you may contact us through the following channels:
If you are not satisfied with 799ph's response to a privacy complaint or data subject request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, the competent supervisory authority for data protection matters under the Data Privacy Act of 2012. Information about how to submit a complaint to the NPC is available on the NPC's official website.
● Your Data Is Safe With Us
Your privacy and security are protected on 799ph. PAGCOR-regulated, DPA-compliant, and built for Filipino players. GCash-ready, PHP-native, 24/7 support. 21+ only.